Business Support Executive

As a rapidly expanding IT company, we are looking for individuals to join in our Business Support team to create the best web services to the marketplace. You can help create and support exciting new services with our expanding portfolio of web services.

Responsibility:

• Responsible for incoming customer calls, emails and faxes
  
• Identifying, meeting and exceeding customer expectations
  
• Perform telesales / online sales and marketing to promote products and services of the Company
  
• Follow-up and follow through on customers’ accounts status
  
• Handling online and telephone support
  
• Liaise with various departments in the organization to resolve issues brought up by customers
  
• Promote and drive brand image

Minimum Job qualifications:

• Diploma/ Degree in Marketing/ Mass Communication/ Advertising/ eCommerce/ Business Administration or any related discipline
  
• Working experience in a call center or client servicing environment is preferred
  
• Knowledge in eCommerce is an added advantage
  
• Resourceful, proactive, customer and result orientated
  
• Computer and internet literate
  
• Fluent in English, Mandarin and Chinese dialects
  
• Fresh graduates who are eagerness to learn are welcome to apply

Successful candidate will be offer competitive wages base on experience and benefit package